Resume

Experience

  • Head of Logistics at LAKE (LAK3)

    Dubai, October 2024 - January 2026

    • Led global logistics strategy for decentralized B2C and B2B water supply operations.
    • Managed end-to-end international logistics flows across multi-country partner networks.
    • Coordinated cross-functional and external stakeholders to ensure operational efficiency and service reliability.
    • Optimized logistics processes to support scalable growth within a blockchain-enabled ecosystem.
    • Ensured full compliance with international transport, safety and quality standards.

  • Business Development Consultant, Cargo, IMEA at Chapman Freeborn Air Chartering

    Dubai, April 2023 - October 2024

    • Led business development for Francophone Africa, expanding active client base from 10 to 85.
    • Generated average 8 cargo charter quotations weekly per client, valued between €150K and €1.5M.
    • Achieved consistent conversion rate of 1 deal per 16 quotations, driving sustainable charter revenues.
    • Coordinated time-critical air cargo charters, managing client, operator, and internal aviation stakeholders.
    • Delivered bespoke, non-standard cargo solutions for urgent, oversized, sensitive shipments under strict regulatory constraints.
    • Ensured operational feasibility, pricing accuracy, and on-time execution across complex, high-pressure charter missions.
    • Acted as primary commercial interface, aligning customer requirements with aircraft availability and operational constraints.
    • Supported regional revenue growth through tailored logistics solutions and proactive relationship management initiatives.

  • Special Services Director (Temporary missions) at FedEx Express

    Villepinte, France - November 2019 – February 2020 & November 2020 – January 2021

    • Directed and managed a department of 30 employees, generating €2M in monthly turnover.
    • Played a key role in the transition from TNT processes to FedEx.
    • Maintained communication with external partners.
    • Led monthly meetings with senior managers to discuss department performance and strategies.
    • Established budgets and operational guidelines.
    • Represented the department in cross-functional and executive meetings.

  • Operations & Management Roles — TNT Express / FedEx Express, France

    Villepinte, France - Aug 2010 - April 2022

    • Managed daily transport and express logistics operations within a global carrier network.
    • Led and supervised teams of 10–15 employees across multiple operational functions.
    • Owned a monthly revenue portfolio of approximately €1M, up from €750K at onboarding.
    • Consistently exceeded operational and financial performance targets year over year.
    • Managed a portfolio of ~20 recurring corporate clients with high service expectations.
    • Recruited, trained and restructured teams to optimize resource allocation across LOBs.
    • Developed team capabilities, enabling two team members to progress into managerial roles.

Resume

Education

  • Master's degree - Transport & Logistic Manager

    2021
  • Bachelor's degree - Transport & Logistics

    2009
  • High School diploma - Marketing & Business development

    2007

Resume

SKILLS

French 100%
English 90%
MS Office 90%
Sales 90%
Team Management 90%
SOP'S 90%
IATA 100%
Operations 90%
Customs 85%
Customer Service 100%
Location

UAE

E-Mail

malick_diagne@yahoo.fr

Phone

+971 50 366 51 97 / +33 6 76 08 68 69