Resume

Experience

  • Head of Logistics at LAKE (LAK3)

    Dubai, October 2024 - January 2026

    • Led global logistics strategy for decentralized B2C and B2B water supply operations.
    • Managed end-to-end international logistics flows across multi-country partner networks.
    • Coordinated cross-functional and external stakeholders to ensure operational efficiency and service reliability.
    • Optimized logistics processes to support scalable growth within a blockchain-enabled ecosystem.
    • Ensured full compliance with international transport, safety and quality standards.

  • Business Development Consultant, Cargo, IMEA at Chapman Freeborn Air Chartering

    Dubai, April 2023 - October 2024

    Built and developed a qualified network of 85+ active contacts across Francophone Africa from scratch, covering key verticals including Freight Forwarding, Oil & Gas, Mining, Construction and Aid & Relief.

    Generated 5+ cargo charter quotations weekly per client, valued between €150K and €1.5M, developing strong expertise in charter pricing, aircraft types and African trade lane constraints.

    Developed deep market intelligence on Francophone Africa air cargo landscape, including regulatory environment, compliance requirements and carrier limitations.

    Recognized as Employee of the Month for outstanding commercial performance and client engagement.

  • Special Services Director (Temporary missions) at FedEx Express

    Villepinte, France - November 2019 – February 2020 & November 2020 – January 2021

    • Directed and managed a department of 30 employees, generating €2M in monthly turnover.
    • Played a key role in the transition from TNT processes to FedEx.
    • Maintained communication with external partners.
    • Led monthly meetings with senior managers to discuss department performance and strategies.
    • Established budgets and operational guidelines.
    • Represented the department in cross-functional and executive meetings.

  • Operations & Management Roles — TNT Express / FedEx Express, France

    Villepinte, France - Aug 2010 - April 2022

    • Managed daily transport and express logistics operations within a global carrier network.
    • Led and supervised teams of 10–15 employees across multiple operational functions.
    • Owned a monthly revenue portfolio of approximately €1M, up from €750K at onboarding.
    • Consistently exceeded operational and financial performance targets year over year.
    • Managed a portfolio of ~20 recurring corporate clients with high service expectations.
    • Recruited, trained and restructured teams to optimize resource allocation across LOBs.
    • Developed team capabilities, enabling two team members to progress into managerial roles.

Resume

Education

  • Master's degree - Transport & Logistic Manager

    2021
  • Bachelor's degree - Transport & Logistics

    2009
  • High School diploma - Marketing & Business development

    2007

Resume

SKILLS

French 100%
English 90%
MS Office 90%
Sales 90%
Team Management 90%
SOP'S 90%
IATA 100%
Operations 90%
Customs 85%
Customer Service 100%
Location

UAE

E-Mail

malick_diagne@yahoo.fr

Phone

+971 50 366 51 97 / +33 6 76 08 68 69